Quickly and easily return your item(s) through our Returns Portal! Only U.S. customers can purchase a return shipping label, but the Returns Portal is available to all customers. If you'd like to exchange an item, simply return it, and we’ll issue a gift card so you can purchase a new one.
You have 30 days from the date of delivery to return your item.
Returns are refunded via store credit in the form of a lesequence gift card. Returns are processed within 5–7 business days after your item(s) are received. To receive your store credit faster, use the prepaid return label option in our Returns Portal below!
Please note: Package each order separately. If multiple orders are returned in a single package, processing may take longer. Credit will not be issued for any non-eligible items returned.
Can I purchase a return shipping label?
Can I return items from multiple orders in the same package?
Can I exchange items?
What items are final sale?
Should I know anything else about the Online Return Policy?
What is the Store Returns Policy?
Reserved Rights Regarding Returns