Terms of service

EFFECTIVE DATE: March 29, 2024

Welcome to www.lesequence.com, operated by ELITZ HOLDINGS LLC ("we," "our," or "lesequence"). This Terms of Service Agreement ("Agreement") outlines your rights and responsibilities when using our Website, purchasing products ("Products"), or accessing any of our services ("Services").

By using this Website, you agree to be bound by this Agreement, including our Privacy Policy, Promo Terms, Return Policy, and other policies referenced herein or accessible from www.lesequence.com.

IMPORTANT: THIS AGREEMENT CONTAINS AN ARBITRATION CLAUSE THAT REQUIRES YOU TO RESOLVE MOST DISPUTES WITH LESEQUENCE THROUGH BINDING INDIVIDUAL ARBITRATION AND WAIVES YOUR RIGHT TO PARTICIPATE IN CLASS ACTIONS OR JURY TRIALS. PLEASE REVIEW THIS SECTION CAREFULLY.

1. ELIGIBILITY & COMPLIANCE
   You must be at least 18 years old (or the age of majority in your jurisdiction) to access and use our Website. By using our services, you represent that you meet these criteria and agree to abide by all applicable laws and this Agreement.

2. ACCOUNT SECURITY
   If you create an account on the Website, you are responsible for maintaining the confidentiality of your login credentials and for all activities under your account. You agree to notify us immediately at info@lesequence.com of any unauthorized access or use.

3. PRODUCT AVAILABILITY & PURCHASE CONDITIONS
   We reserve the right to accept or cancel orders at our sole discretion. Pricing, product descriptions, and availability may change without notice. We do not allow bulk purchases by resellers through the consumer website. All orders are subject to our return policy.

4. INTELLECTUAL PROPERTY
   All content on this Website—including text, images, branding, logos, and layout—is the property of lesequence or its licensors and is protected by intellectual property laws. You may not reproduce, modify, or distribute our content without written permission.

5. USER-GENERATED CONTENT
   If you submit photos, reviews, or any other content, you grant lesequence a perpetual, worldwide license to use, publish, and adapt your content for promotional or other lawful business purposes.

6. LIMITATION OF LIABILITY
   All services and products are provided "AS IS" and "AS AVAILABLE." Lesequence disclaims all warranties to the maximum extent allowed by law. We shall not be liable for any indirect or consequential damages arising from your use of the Website or Products.

7. DISPUTE RESOLUTION & ARBITRATION
   All disputes will be resolved by individual arbitration administered by ADR Services or NAM in accordance with their rules. Arbitration will take place in Los Angeles County, California. You waive your right to participate in class actions or jury trials. Full details are available in our Arbitration Agreement section.

8. OPT-OUT OPTION
   You may opt out of the arbitration agreement by emailing info@lesequence.com within 30 days of your first use of the Website, including your name and a statement that you wish to opt out of arbitration.

9. CHANGES TO TERMS
   We may update these Terms from time to time. Continued use of the Website following any update constitutes your agreement to the new Terms.

10. CONTACT
    For questions, legal notices, or disputes, contact us at info@lesequence.com.

By using our Website, you confirm that you have read, understood, and agreed to these Terms.

Jurisdiction: All matters will be governed by the laws of the State of Florida, and any non-arbitrated legal claims must be brought in Miami County.